Accreditation of Case Management for Long-Term Services and Supports


Demonstrate your organization's ability to effectively coordinate long-term services and supports (LTSS).

The population is aging and more states are requiring integrated, person-centered, managed LTSS. It is becoming increasingly important for organizations to demonstrate their ability to effectively coordinate services between caregivers, individuals, LTSS providers and clinicians. NCQA Accreditation of Case Management for LTSS can support your organization in achieving these goals.

What Is the Accreditation of Case Management for LTSS?

NCQA’s Accreditation of Case Management for LTSS accredits organizations that coordinate LTSS and meet certain evidence-based standards in areas such as conducting comprehensive assessments, managing care transitions, performing person-centered assessments and planning and managing critical incidents.

Who Is Eligible for This Accreditation? 

Organizations that coordinate LTSS are eligible for accreditation; for example:

  • Home and community-based services organizations (e.g., Area Agencies on Aging, Centers for Independent Living, Aging and Disability Resource Centers).
  • Case management organizations.
  • LTSS-only health plans that don't provide medical/behavioral health benefits.
  • Other organizations that coordinate LTSS.

Benefits of the Accreditation of Case Management for LTSS

  • Integrate care better by improving communication between organizations coordinating care.
  • Become more efficient by reducing errors and duplicated services.
  • Provide person-centered care, leading to better care planning and monitoring.
  • Support contracting needs by demonstrating they’re ready to be trusted partners.

Learn more today. Fill out the form to the right to receive more information about this program or to speak to an NCQA representative.


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