Accreditation of Case Management for Long-Term Services and Supports
Demonstrate the ability to effectively coordinate long-term services and supports (LTSS).

The population is aging and more states are requiring integrated, person-centered, managed LTSS. It is becoming increasingly important for organizations to demonstrate their ability to effectively coordinate services between caregivers, individuals, LTSS providers and clinicians. NCQA Accreditation of Case Management for LTSS can support your organization in achieving these goals.

What Is the Accreditation of Case Management for LTSS?

NCQA’s Accreditation of Case Management for LTSS accredits organizations that coordinate LTSS and meet certain standards in areas such as conducting comprehensive assessments, managing care transitions, performing person-centered assessments and planning and managing critical incidents.

Who Is Eligible for This Accreditation? 

Organizations that coordinate LTSS are eligible for accreditation; for example:

  • Area agencies on aging.
  • Aging and disability resource centers. 
  • Centers for independent living.
  • LTSS-only health plans that don’t provide medical/behavioral health benefits.
  • Other home and community-based organizations.
  • Case management organizations.
  • Other organizations that coordinate LTSS.

Benefits of the Accreditation of Case Management for LTSS 

NCQA’s standards:

  • Provide a framework for your organization to deliver efficient, effective, person-centered care.
  • Offer a roadmap for improvement—your organization can conduct a gap analysis to identify areas where it can improve.
  • Align with the needs of states and MCOs to help your organization support contracting requirements.
  • Focus on coordinated care, training and measurement to help your organization become more efficient and reduce errors and duplicated services.
  • Help your organization improve communication among individuals, caregivers and community service providers.
  • Focus on person-centered services, which can lead to better care planning and monitoring.

Learn more today. Fill out the form to receive more information about this program or to speak to an NCQA representative.

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